Privacy Policy

___American Textile Maintenance Co. and Related Group of Companies _______ ("*") is committed to protecting the privacy rights of all persons with whom it deals.  We will take every step to maintain the confidentiality of your personal information.  This Privacy Policy governs *'s collection, use and/or disclosure of an individual's personal information.  This Privacy Policy applies to your use of the * website (the "Website").



* is accountable for all personal information under its care and control. *'s Privacy Officer is designated as the person responsible for the Privacy Policy and for the personal information received by *.  The Privacy Officer can be reached by contacting your vendor * .  Attn:  Privacy Officer.

Any questions relating to *'s handling of personal information should be directed to our Privacy Officer.



* is required to collect and use personal information in order to provide order-related and transaction-related information, to provide services, to respond to requests, to administer and process customer surveys, special promotions and contests, for other marketing activities, as well as to maintain accounts, to process and deliver invoices and statements, and other internal administrative functions.  As a result, your personal information can be collected when you use our website.  This can include your name and job title, your email address, your postal code, as well as your preferences and interests. 

Your IP address, your computer's operating system, the browser type and language are automatically collected each time you use the Website.  Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited.  Other information such as your name, address, and e-mail address ("contact information") is collected in order to allow us to administer the Website, to identify and contact users and in order to conduct Website maintenance.  For audit and other internal and administrative purposes * may also keep a record of all information you contribute to the Website.

The Website will also use cookies to keep track of your activities and behaviour while on the Website.  When you visit the Website, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser.  Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.  If you refuse or delete our cookies however, you may be prevented from taking full advantage of our website.  Through the use of cookies, we can also provide you with interest specific content as well as to save your password.


How we use your personal information

* does not rent or sell personal information to other companies or individuals.  We may share personal information with our service providers in order to provide you with a seamless user experience and to improve the quality of our services.  We will not disclose your personal information to other people or non-affiliated companies, except in the limited circumstances described in this Privacy Policy or with your consent. 

* may also provide personal information to third parties who may provide services on *’s behalf such as responding to Customer Inquiries, processing data, establishing credit worthiness, to open, maintain and process credit card transactions, as well as to process and deliver invoices and statements, and other administrative functions.  In all instances, * will only provide personal information to third parties on an "as needed" basis and provided that such third parties agree to be bound by this Privacy Policy.  

In the event of a transaction involving the sale of some or all of *, personal information will generally be one of the transferred business assets and will become subject to a different Privacy Policy.


How we use your email address

We enjoy sharing with you * news, products, and events.  In order to share with you, as applicable by jurisdiction, Canada’s anti-spam legislation (CASL) and/or US CAN-SPAM regulations requires us to obtain your express consent to receive electronic communications.  When you provide us with your email address, we will then assume we have your express consent to email you (unless you say otherwise).  However, to ensure you want to receive our helpful emails, our emails will also have an "unsubscribe" option at the bottom. In addition, from time to time, we may ask for you to confirm your consent to receive our emails. 

If you opt not to receive our marketing emails, you will still receive emails regarding our products or services that you have purchased.  For example, we may still email you about product notices, invoices, warranties, etc.


Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that website.  Therefore, we cannot be responsible for the protection and/or privacy of any information that you provide while visiting such sites.  Also, please be advised that such websites are not governed by this Privacy Policy.  You should exercise caution and review the Privacy Policy of any website you may link to.



By using the * Website you consent to the uses indicated in this Privacy Policy.  Should you chose, at any time, to withdraw your consent please immediately contact *'s Privacy Officer in writing to advise of this decision.   

If * requires personal information for a new purpose, it will seek consent for such new use.


Limits for Collecting, Using, Disclosing and Retaining Personal Information

*, unless required or permitted by law, does not collect, use or disclose personal information, except when it has obtained consent.

In all cases, * limits the amount and type of information collected to that which is necessary to meet the purposes described above.  * undertakes to keep all personal information it collects strictly confidential.  * will only retain personal information for the duration of its intended use or as otherwise required by law.  Thereafter, all personal information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion. 


Safeguarding Personal Information

* respects individuals’ privacy and will protect that privacy as vigorously as possible.  * stores personal information in electronic and physical files that are secure and to which access is restricted.


Accuracy of Personal Information

You will be able to change, alter or delete your personal information at any time.  

* also makes every effort to keep all personal information it holds, including contact information and financial information, accurate, complete, and current.  * will update any changes to personal information when received when received from you through the Website.  If * holds personal information about an individual which can be established by the individual to be inaccurate, * will take reasonable steps to correct it.


Access to Personal Information

You have the ability to access all your personal information on the Website at any time.  If you have any questions regarding the personal information held by *, you should, in writing, contact *'s Privacy Officer. * will respond to any written requests within 30 days of receiving written notice. * will keep records of enquiries and/or objections and will document their resolution.  * will conduct all investigations in a timely, fair and impartial manner.


Changes to the Privacy Policy

* reserves the right to modify or supplement this Privacy Policy at any time.  If we make a change to this Privacy Policy, we will post such changes on the Privacy page of the Program and make such revised policy and changes available upon request to * Support.  * will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.